Innovative Solutions

Since the business needs are constantly evolving, an outsourcing partner who can adapt quickly and respond promptly will be a much-needed requirement for any organization.

Thus, SourceOne as a dynamic team with global exposure and presence, who always welcomes change, thinks outside the box, and delivering solutions in a rapidly changing world, provides tailored and innovative outsourcing solutions to help your business succeed in today’s competitive landscape with industry experts. SourceOne is committed to doing whatever it takes to help you achieve your business requirements.

sourceone bpo innovative solutions
sourceonebpo

Wider Talent Pool and Specialized Skills

Outsourcing decision provides access to a wider talent pool and specialized skills that may not be available internally. These individuals often have expertise and experience in specific areas, allowing businesses to tap into their knowledge and benefit from their specialized capabilities.   

SourceOne as an organization with a global presence and exposure, allows businesses to obtain offshore staffing, tapping into talent from different regions around the world. Having global professionals enables businesses to access a diverse range of skills and expertise that can be instrumental in achieving their objectives and business growth.  

Cost-effectiveness

Outsourcing can often lead to significant cost savings for businesses. With outsourcing services businesses can reduce expenses related to hiring and training in-house staff, infrastructure, equipment, and overhead costs. 

With SourceOne, clients will experience cost-effectiveness like never before with our premium outsourcing services. Say good-bye to profit-guzzling expenses such as office rent, taxes, hardware, and more. Our innovative consultative approach allows you to streamline your operations and optimize resources, eliminating unnecessary overhead costs. Prepare for a more cost-effective future that empowers your business to grow. 

sourceone bpo cost effective
sourceone bpo trust

Having a Protective Partner always

It’s natural to have concerns about data privacy and security when considering outsourcing employees and collaborating with an outsourcing company. However, it’s important to note that the fear of losing private data and compromising security is not necessarily true. In fact, outsourcing can be a secure and reliable solution if implemented with the right measures and precautions. 

From Digital Customer Experience to Trust & Safety, IT services, Strategy and Consulting, and everything in between, SourceOne takes on the responsibility of safeguarding our client partners’ interests with maximum security to privacy and helping them thrive through innovation and technology. We prioritize the protection of our business data through measures such as data encryption, GDPR compliance, and NDAs. Our team of industry expertise is committed to delivering outstanding services to our clients. 

Compliance and Regulatory Requirements

Companies often have concerns about whether offshore outsourcing parties are adhering to statutory and regulatory requirements appropriately. Many offshore outsourcing entities, due to their small size and business model, tend to neglect compliance with statutory and regulatory obligations. This means they may not comply with employee laws and may not be monitored by regulatory bodies. 

Source one, as a fully owned subsidiary of JFS Holdings Limited, a company soon to be listed on the Colombo Stock Exchange, we are subject to strict monitoring by the stock exchange and must comply with all statutory obligations. Additionally, we follow the employee laws of the country to ensure a fair and supportive work environment. 

Nevertheless, we are proud to say that we have received no complaints from our employees regarding labor-related issues since inception. This achievement is a result of our strong dedication to following all the necessary statutory and legal guidelines. By prioritizing compliance, we have created a work environment that is peaceful, fair, and respectful for everyone involved. We are committed to maintaining these high standards to ensure the well-being and success of all our employees. 

sourceone regulatory
pexels sora shimazaki 5668879

Perfect blend of People and Technology

Today businesses meet a series of challenges that require thoughtful solutions. They believe in striking the right balance between technology and human expertise, giving priority to the most effective solutions. 

At our core, we recognize that achieving outstanding results requires a perfect blend of industry expertise, and cutting-edge technology. Our culture takes in the collective spirit of our team, who are dedicated to supporting our customers’ operations and making a positive difference in the world. 

Provides a Reliable support

Outsourcing allows businesses to streamline operations and improve efficiency by delegating tasks to specialized providers who can perform them more effectively and efficiently. It also provides flexibility, as businesses can scale resources up or down based on their needs. Effective communication and management is also crucial for successful outsourcing partnerships. Establishing clear expectations, regular communication, and maintaining strong relationships with service providers are essential for ensuring smooth collaboration and achieving desired outcomes. 

SourceOne is committed to providing reliable support with off-shore staffing solutions with increased efficiency and flexibility that helps your business thrive and grow. Our single point of contact ensures effective communication, with the ability of speaking British English, offering a more structured and organized process for you to navigate through the outsourcing process. With us, you can focus on driving your business forward, knowing that we are dedicated to your success. 

sourceone regulatory
experience

Incredible Experience

Outsourcing is a truly remarkable experience for businesses. It opens doors to a world of possibilities, allowing companies to unlock new levels of efficiency, productivity, and growth. From the moment you engage with SourceOne, we strive to make every interaction remarkable. Our goal is to go above and beyond to ensure your satisfaction and serve you an experience that exceeds your expectations with our global professionals. Trust us as a reliable partner dedicated to your success. We are there for you when you need us the most. Together, let’s achieve greatness.

Risk mitigation

Outsourcing can help mitigate risks by transferring certain responsibilities and liabilities to external service providers. It allows businesses to share the burden of compliance, operational risks, and regulatory requirements with experienced partners. 

As a responsible entity, SourceOne takes full responsibility for all your outsourcing needs, ensuring your peace of mind. We handle every aspect of the process with professionalism and care, providing transparent communication and regular updates. With us by your side, you can navigate outsourcing confidently; knowing that your interests are protected and your needs are in capable hands. 

sourceone regulatory

WHAT WE’VE EARNED

Our Recognitions

SLASSCOM

AmCham

ECCSL

G2

Trustpilot

Clutch

UpFirms

GoodFirms

Insights