Customer Care Relations Officer
Our client is one of the leading manufacturing companies which is located in Horana
Requirements:
- A strong academic background with at least three GCE(A/L) passes.
- Two years of experience working in customer relations, customer service,or customer care for a reputable company good english and regional language communication.
- A strong focus on customer service and sound business judgement .
- Solid proficiency in excel and word in microsoft.
- A cooperative person with good outlook.
Responsibilities
- Placing orders, prioritizing orders and following up on orders.
- responding to consumer calls and requires and ensuring customer satisfaction.
- respond to client complaints and refer them to the proper authorities.
- Establishing strengthening intimate connections with consumers .